LEGAL / PRIVACY

Privacy Policy

Last updated: 1 January 2026.

Information we collect

Parade Feed Pockett Operations Ltd may collect information you provide through the contact form, including your name, email address, workshop type, service selection, waste category, approximate collection frequency and message. We may also receive technical information needed to deliver the website, such as browser type, device information, IP address and security logs. The extent of technical collection depends on hosting and configured services.

Purposes and lawful basis

Contact information is used to respond to enquiries, understand the requested service and coordinate follow-up. We may rely on consent, steps taken at your request, legitimate interests in operating the website or another lawful basis available under applicable law. We do not use enquiry details to make unsupported environmental or compliance claims.

Cookies and analytics

The website stores a cookie-choice preference in local storage. Optional analytics may be used only where enabled and configured. See the Cookie Policy for categories, examples and duration. You can reject non-essential choices without preventing access to core pages.

Processors and transfers

Hosting, email, form infrastructure, security and analytics providers may process information on our behalf. Providers may operate in other countries. Where applicable, transfers are assessed using the safeguards required by relevant privacy law. We do not claim that every transfer is subject to one particular mechanism in every jurisdiction.

Retention and security

Enquiry information is retained for as long as reasonably necessary to respond, manage the business relationship, resolve disputes or meet applicable record duties. Retention periods depend on the nature of the enquiry. We use proportionate administrative and technical measures, but no internet transmission or storage system can be guaranteed completely secure.

Your rights

Depending on your location, you may have rights to access, correct, delete, restrict or object to processing, request portability, withdraw consent and complain to a supervisory authority. Under the GDPR, these rights apply subject to relevant conditions and exemptions. Where applicable under the CCPA or CPRA, California residents may have rights concerning access, correction, deletion, opting out of sale or sharing, and non-discrimination. We do not knowingly sell contact-form information.

Privacy requests

Send a request to [email protected]. Include enough information for us to understand and verify the request. We may ask for reasonable verification before disclosing or changing personal information. If you are dissatisfied, contact the relevant privacy regulator in your location.